By Lorri Matthewson (Founder and Lead Consultant Matthewson & Co.) www.smallplacesrock.com   Municipalities run on a combination of legislation, bylaws, policies, and day-to-day administrative practices.  In theory, these elements work together to create a transparent, consistent, and legally compliant system of local governance. In reality, many municipalities rely far more on practice than on policy—and often don’t realize that there could be consequences.   Across the municipal sector, it...

By Lorri Matthewson (Founder and Lead Consultant Matthewson & Co.) www.smallplacesrock.com   “People just don’t care anymore.”   I cannot count the number of times I’ve heard that around a Council table, or in an administrator’s office. It is the easiest explanation for the low turnout at the annual meeting, empty meetings, and quiet comment boxes.   Also, “People just like to bitch.”   Again, the easiest explanation for the popularity of rants and raves pages, the growing unrest amongst the...

By Lorri Matthewson, Founder, Matthewson & Co. www.smallplacesrock.com   I love the peace of small‑town living. I love the way generations of the same families shape a place, and how newcomers add new energy and ideas. I love the civic pride, the beauty of our prairie communities, and the way people show up for each other.   And I especially love the “get‑after‑it” spirit that builds rinks, pools, firehalls, and community spaces through sheer determination and volunteer power. Those...