Managing the Workload

Service Description

Managing the Workload When Everything Feels Urgent Cut through the noise. Learn how to sort real priorities from distractions and manage the workload with clarity. When every request feels urgent and the workload never seems to slow down, it’s easy for administrators to slip into survival mode—reacting to whatever lands in front of them instead of leading with intention. This session is designed to help municipal leaders regain control of their time, their focus, and their energy, even when demands keep piling up. You’ll learn how to use simple urgency filters to separate true priorities from noise, how to map out a realistic weekly workload that reflects your actual capacity, and how to build a “stop doing” list that protects you from unnecessary tasks and constant interruptions. We’ll talk about how to communicate priorities clearly, how to push back on unrealistic timelines, and how to keep yourself and your team steady when everything feels like it needs to be done yesterday. The goal is to give administrators a repeatable system they can rely on—one that reduces stress, improves clarity, and helps the organization move forward without burning out the people who keep it running. This webinar is part of the Stress Reduction Tools for Busy Municipal Administrators Webinar Series. Contact Anna at Anna@smallplacesrock.com to register for the Stress Reduction Tools Webinar Series of 8 webinars.