Managing Volunteers During Emergencies

Service Description

Learn how to recruit, organize, and support volunteers to strengthen community response during emergencies. Volunteers are often the backbone of an effective emergency response, especially in small and mid‑sized municipalities. This session explores practical strategies for recruiting, training, and coordinating volunteers before and during emergencies. We’ll discuss how to assign roles, manage spontaneous volunteers, maintain safety and accountability, and keep communication clear in fast‑moving situations. The session also covers how to support volunteers emotionally, recognize their contributions, and build a sustainable volunteer program that strengthens community resilience year‑round. Whether your municipality relies on a handful of dedicated helpers or a larger volunteer network, this webinar offers realistic, actionable guidance for managing people who step up when it matters most. This webinar is part of the Emergency Management Bundle. Contact Anna at Anna@smallplacesrock.com to register for the Emergency Management Bundle of 18 webinars.