Speaking Up Without Losing Your Job

Service Description

Practical training for Administrators to set boundaries, speak up safely, and manage Councillors who overstep—without risking their job. Key takeaways: - Learn how to speak up safely when Councillors push for things that are outside their role, or outside the law. - Clear phrases you can use in the moment to redirect Council without sounding confrontational or disrespectful. - Ways to explain your professional and legislative responsibilities so Councillors understand why you cannot follow certain directions. - Tools to protect yourself when a Councillor becomes demanding, inappropriate or tries to pull you into the middle. - Strategies for reducing conflict when Councillor’s misunderstand the CAO’s role or expect you to “just do what they say.” - Strategies for keeping discussions focussed on governance, even when the individual Councillors drift into operations, staff management, or personal agendas. - Confidence to provide accurate, honest advice, even when you know the message may not be what the Council wants to hear.